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Return and Refund Policy

Last Updated: [16-Dec-2024]

Thank you for shopping at WinKeyBD.com. We value your trust and strive to provide you with genuine software licenses at competitive prices. Due to the digital nature of our products, please review our return and refund policy carefully before making a purchase.

1. Non-Refundable Policy

  • All sales of software license keys are final and non-refundable once the license key has been delivered and activated.

  • Digital licenses cannot be reused or resold after activation, making refunds impossible in such cases.

2. Refund Eligibility

We offer refunds only in the following exceptional case:

  • License Key Failure: If the license key does not work due to a technical issue or activation failure within 24 hours of delivery, and our support team cannot resolve the issue, we will issue a 100% refund.

Important: To be eligible for a refund, you must:

  • Provide proof of purchase.

  • Share screenshots or error messages indicating activation failure.

  • Allow our technical team to verify the issue.

3. Replacement Policy

  • If a license key is found to be defective within 7 days of purchase, we will issue a free replacement key after proper verification.

4. Refund Process

  • Approved refunds will be processed through the original payment method.

  • Refunds may take 7-10 business days to reflect in your account, depending on your bank or payment service provider.

5. Exclusions from Refunds

Refunds will not be issued in the following cases:

  • If the license has already been successfully activated.

  • If the customer changes their mind after purchase.

  • If the customer provides incorrect system specifications.

  • If the activation issue occurs due to unauthorized changes or system incompatibility.

6. Contact Us

If you have any questions or require assistance with your purchase, please contact us:

By purchasing from WinKeyBD.com, you acknowledge that you have read, understood, and agreed to this Return and Refund Policy.

Thank you for choosing WinKeyBD.com!